Have you ever wanted to get paid to shop, eat out, or test services—just by giving your honest opinion?
If so, mystery shopping with CX Group might be the perfect side hustle for you.
CX Group is a leading provider of customer experience research, and we rely on everyday people—just like you—to help brands improve their service through real-world feedback. As a mystery shopper, you’ll play a vital role in shaping the customer experience across industries like retail, restaurants, automotive, banking, healthcare, and more.
So why should you consider becoming a mystery shopper with CX Group? Let’s break it down.
What Does a Mystery Shopper Do?
Mystery shoppers are trained evaluators who visit businesses undercover to assess things like:
- Customer service quality
- Employee behavior and professionalism
- Store cleanliness and organization
- Accuracy of product information or service
- Compliance with brand standards
After each assignment, you’ll complete a detailed report based on your experience, and that feedback goes directly to the business to help them improve.
Why Sign Up with CX Group?
There are plenty of companies that offer mystery shopping gigs, but CX Group stands out for a few key reasons:
Trusted Since Day One
CX Group has built a strong reputation in the customer experience industry. Businesses across North America trust us to deliver reliable, professional feedback.
Flexible & Fun
You choose which assignments to accept, when you want to work, and how often. Whether you want to do one shop a month or several a week, it’s completely up to you.
Get Paid + Perks
Depending on the assignment, you may receive:
- A shopper fee (your payment for completing the task)
- Reimbursement for purchases, meals, or services
- Access to exclusive events or experiences
Variety of Opportunities
From test driving a car to evaluating a restaurant or visiting a retail store, no two assignments are the same. It’s a great way to keep things interesting—and get paid while you do it.
Who Can Be a Mystery Shopper?
Anyone with a good eye for detail and the ability to follow instructions can become a mystery shopper. You don’t need any special degree or background—just:
- Good written communication
- A sense of professionalism
- Honesty and reliability
- Access to a computer or mobile device
Whether you’re a stay-at-home parent, college student, retiree, or side hustler, mystery shopping fits into almost any lifestyle.
How to Get Started
- Visit thecxgroup.com
- Click on “Become a Shopper”
- Fill out your application with basic info and availability
- Browse open assignments and start your first shop!
You’ll get training materials and support from our team, so even if you’ve never done mystery shopping before, we’ll make sure you’re confident and ready.
Make Your Opinion Count
At CX Group, we believe your voice can drive real change. When you become a mystery shopper, you’re not just completing tasks, you’re helping companies see their service through the eyes of a real customer.
So, if you’re ready to earn extra income, enjoy new experiences, and improve the way businesses serve their communities, it’s time to start your journey as a mystery shopper.
Apply today at thecxgroup.com
For more great companies, please click here to view more great mystery shopping companies
